Hey and welcome! You can write a message to our support (https://www.toyheroes.net/login?contact=true&redirect=support) add the picture and they will help you!
Hi. I just started a game of boss battle with my ticket a few minutes ago. as soon as the game started it crashed, no I believe it isn't my computer but it is the game itself that made the crash. so please can I get my ticket back?
Hey. You need to contact our technical support. If you have any proof that you played boss battle (recording or ss), send them in the ticket.
From what I know the servers has not been down anytime this week. If you have trouble connection to the server, contact our technical support.
