New Ticket System & Info About Banned Accounts

Discussion in 'Game Maintenances' started by El-Mo, May 8, 2019.

  1. El-Mo

    El-Mo Product Manager Staff Member Product Manager

    Joined:
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    Dear Players,

    Today we are introducing a new ticket system to the website, which will replace our current e-mail support. You will now be able to keep track of your support requests more easily and reliable. Our e-mail support will still be available but the processing time of such requests might be slower.

    Furthermore, banned accounts are now able to log into the website and can access the following functionalities:
    - Account Settings
    - Payments
    - Tickets
    - Web Shop

    We apologize for the unannounced maintenance.

    Thank you for understanding.​
     

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