What should you do in case you got offended, right report format

Discussion in 'Game Guides' started by Cyrax, Jul 12, 2017.

  1. Cyrax

    Cyrax Active Member

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    Hello, heroes!
    Today we will learn what to do in case you got offended and how to submit full and right format
    That can save you a lot of time when you contact the support
    Now before we start when people try to contact the support it is because they are very angry as of something that happened inside the game, the support knows that, so there is no need to swear
    Or to use any bad word, you can check if the word is bad or not by using this website http://www.noswearing.com/dictionary

    Note: I'm not promoting any website or even getting paid for posting this, the purpose of this thread is one thing and it is just for helping people
    Report format
    1) Username(in-game name) of the offender- make sure you spell it right.
    2) Description: What happened, (lying is the last thing you want to do)
    3) Date and time: Don't forget to give us your timezone information
    4) Evidence: video, image, (Username of the offender must be shown at both Video, image)
    5) Username of the offended: which is usually you or someone else (Make sure to spell it right)
    Questions you might ask
    How to take screenshot and how do I upload it: First click F12 inside the game to take the screenshot
    Then go ahead to this website http://imgur.com/ and upload the picture
    How do I record a video: There are many programs you can use to record a video like
    Fraps, bandicam, obs, action, shadowplay (For Nvidia users only)
    After recording the video where should I upload it: You can upload it to youtube then give the support the link for the video, after your problem is solved you can delete it if you want

    How do I contact the support: Please visit this thread that was made by RedTear for more specific details http://www.toyheroes.net/forum/index.php?threads/how-to-report-a-player.359/
    How will they contact me back: You will find the answer at the previous link
    Note: The forum isn't the right place to report players please read the forum rules for more information.
    http://www.toyheroes.net/forum/index.php?threads/tho-forum-rules.234/#post-2021
    Thanks for reading
    Love, Cyrax
     
    Last edited: Jul 12, 2017
    007, RubADubDub, Obscure and 4 others like this.
  2. HenryliC

    HenryliC New Member

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    We used to have an active thread on it. On lazy days i follow... someone cant remember sorry, and on normal days i use neodaq. what do you do?
     
  3. jones321

    jones321 Active Member

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    Nice guide but i would really love to hear from any official staff member what is done with these reports. (and potential punishments).
     
  4. Cyrax

    Cyrax Active Member

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    Sorry for the late answer @jones321 there are no solid punishments in THO, the player will be punished by the way the game master chooses the previous statement was confirmed by Serana.
    @HenryliC I didn't really understand what is your question sorry :(
     

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